How Starbucks builds a better customer experience – in the café, on your phone and in your car
29.08.2016 12:30:00 29.08.2016 13:10:00
Paul leads the customer experience practice at Lenati. He has a twenty-year track record leading multidisciplinary teams, bridging the fields og experience design, interior design and retail strategy. Paul has led research projects for many global brands including Starbucks, Starwood Capital Group, Canyon Ranch, Microsoft, 2010 Olympic games and many more. Paul Conder was a lecturer at Emily Carr University and Simon Frasier University in Vancouver.
Paul Conder,
Principal,
Lenati LLC, USA.
Paul leads the customer experience practice at Lenati. He has a twenty-year track record leading multidisciplinary teams, bridging the fields og experience design, interior design and retail strategy. Paul has led research projects for many global brands including Starbucks, Starwood Capital Group, Canyon Ranch, Microsoft, 2010 Olympic games and many more. Paul Conder was a lecturer at Emily Carr University and Simon Frasier University in Vancouver.